{"id":13,"date":"2026-05-19T21:42:31","date_gmt":"2026-05-19T21:42:31","guid":{"rendered":"https:\/\/velaoman.com\/?page_id=13"},"modified":"2026-05-19T21:42:59","modified_gmt":"2026-05-19T21:42:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/velaoman.com\/index.php\/refund_returns\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4db0e6d0 e-flex e-con-boxed e-con e-parent\" data-id=\"4db0e6d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75adbdfe elementor-widget elementor-widget-text-editor\" data-id=\"75adbdfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-section-id=\"cmr83h\" data-start=\"202\" data-end=\"222\">Terms &amp; Conditions<\/h1>\n<p data-start=\"224\" data-end=\"248\"><em data-start=\"224\" data-end=\"248\">Last updated: May 2026<\/em><\/p>\n<p data-start=\"250\" data-end=\"403\">Welcome to <strong data-start=\"261\" data-end=\"274\">Vela Oman<\/strong>. These Terms &amp; Conditions outline the rules and regulations for using our website and purchasing products from our online store.<\/p>\n<p data-start=\"405\" data-end=\"554\">By accessing this website or placing an order, you agree to be bound by these Terms &amp; Conditions. If you do not agree, please do not use our website.<\/p>\n<hr data-start=\"556\" data-end=\"559\" \/>\n<h2 data-section-id=\"1wh1nr4\" data-start=\"561\" data-end=\"586\">1. General Information<\/h2>\n<p data-start=\"588\" data-end=\"669\">This website is operated by <strong data-start=\"616\" data-end=\"629\">Vela Oman<\/strong>, an online fashion store based in Oman.<\/p>\n<p data-start=\"671\" data-end=\"734\">Website: <a class=\"decorated-link\" href=\"http:\/\/velaoman.com\" target=\"_new\" rel=\"noopener\" data-start=\"680\" data-end=\"699\">http:\/\/velaoman.com<\/a><br data-start=\"699\" data-end=\"702\" \/>Contact Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"717\" data-end=\"734\">info@velaoman.com<\/a><\/p>\n<p data-start=\"736\" data-end=\"857\">We reserve the right to update, change, or replace any part of these Terms &amp; Conditions at any time without prior notice.<\/p>\n<hr data-start=\"859\" data-end=\"862\" \/>\n<h2 data-section-id=\"8njuvg\" data-start=\"864\" data-end=\"888\">2. Eligibility to Use<\/h2>\n<p data-start=\"890\" data-end=\"930\">By using this website, you confirm that:<\/p>\n<ul data-start=\"932\" data-end=\"1186\">\n<li data-section-id=\"6vwmr2\" data-start=\"932\" data-end=\"1028\">You are at least 18 years old, or using the site under the supervision of a parent or guardian<\/li>\n<li data-section-id=\"1v3ssrv\" data-start=\"1029\" data-end=\"1098\">You provide accurate and complete information when placing an order<\/li>\n<li data-section-id=\"1re2t6t\" data-start=\"1099\" data-end=\"1186\">You agree not to use our products or services for any illegal or unauthorized purpose<\/li>\n<\/ul>\n<hr data-start=\"1188\" data-end=\"1191\" \/>\n<h2 data-section-id=\"11bnk5v\" data-start=\"1193\" data-end=\"1222\">3. Products &amp; Descriptions<\/h2>\n<p data-start=\"1224\" data-end=\"1323\">We make every effort to display product images, colors, and descriptions as accurately as possible.<\/p>\n<p data-start=\"1325\" data-end=\"1359\">However, we do not guarantee that:<\/p>\n<ul data-start=\"1360\" data-end=\"1469\">\n<li data-section-id=\"16g2552\" data-start=\"1360\" data-end=\"1420\">Product colors will appear exactly the same on all screens<\/li>\n<li data-section-id=\"1veaq1p\" data-start=\"1421\" data-end=\"1469\">Product descriptions are completely error-free<\/li>\n<\/ul>\n<p data-start=\"1471\" data-end=\"1495\">We reserve the right to:<\/p>\n<ul data-start=\"1496\" data-end=\"1579\">\n<li data-section-id=\"1utbgvl\" data-start=\"1496\" data-end=\"1543\">Modify or discontinue any product at any time<\/li>\n<li data-section-id=\"1e3zfry\" data-start=\"1544\" data-end=\"1579\">Limit quantities of any item sold<\/li>\n<\/ul>\n<hr data-start=\"1581\" data-end=\"1584\" \/>\n<h2 data-section-id=\"gf14i3\" data-start=\"1586\" data-end=\"1609\">4. Pricing &amp; Payment<\/h2>\n<p data-start=\"1611\" data-end=\"1681\">All prices are listed in <strong data-start=\"1636\" data-end=\"1656\">OMR (Omani Rial)<\/strong> unless otherwise stated.<\/p>\n<p data-start=\"1683\" data-end=\"1707\">We reserve the right to:<\/p>\n<ul data-start=\"1708\" data-end=\"1811\">\n<li data-section-id=\"29eu40\" data-start=\"1708\" data-end=\"1750\">Change prices at any time without notice<\/li>\n<li data-section-id=\"wmfy5d\" data-start=\"1751\" data-end=\"1811\">Correct pricing errors even after an order has been placed<\/li>\n<\/ul>\n<p data-start=\"1813\" data-end=\"1971\">We accept secure payments through approved payment gateways. By submitting payment information, you confirm that you are authorized to use the payment method.<\/p>\n<hr data-start=\"1973\" data-end=\"1976\" \/>\n<h2 data-section-id=\"hh8t7d\" data-start=\"1978\" data-end=\"2000\">5. Order Acceptance<\/h2>\n<p data-start=\"2002\" data-end=\"2072\">Once you place an order, you will receive an order confirmation email.<\/p>\n<p data-start=\"2074\" data-end=\"2086\">Please note:<\/p>\n<ul data-start=\"2087\" data-end=\"2273\">\n<li data-section-id=\"1w01voy\" data-start=\"2087\" data-end=\"2137\">Order confirmation does not guarantee acceptance<\/li>\n<li data-section-id=\"xivqsj\" data-start=\"2138\" data-end=\"2273\">We reserve the right to cancel or refuse any order for any reason, including product availability, pricing errors, or suspected fraud<\/li>\n<\/ul>\n<p data-start=\"2275\" data-end=\"2330\">If your order is cancelled, you will be fully refunded.<\/p>\n<hr data-start=\"2332\" data-end=\"2335\" \/>\n<h2 data-section-id=\"jawkol\" data-start=\"2337\" data-end=\"2362\">6. Shipping &amp; Delivery<\/h2>\n<p data-start=\"2364\" data-end=\"2451\">We aim to process and ship orders within the estimated delivery time shown at checkout.<\/p>\n<p data-start=\"2453\" data-end=\"2461\">However:<\/p>\n<ul data-start=\"2462\" data-end=\"2609\">\n<li data-section-id=\"uhncx\" data-start=\"2462\" data-end=\"2528\">Delivery times may vary depending on location and courier delays<\/li>\n<li data-section-id=\"10o3tsj\" data-start=\"2529\" data-end=\"2609\">Vela Oman is not responsible for delays caused by shipping carriers or customs<\/li>\n<\/ul>\n<p data-start=\"2611\" data-end=\"2675\">Shipping fees (if applicable) are clearly displayed at checkout.<\/p>\n<hr data-start=\"2677\" data-end=\"2680\" \/>\n<h2 data-section-id=\"ozxe5a\" data-start=\"2682\" data-end=\"2705\">7. Returns &amp; Refunds<\/h2>\n<p data-start=\"2707\" data-end=\"2772\">Please refer to our <strong data-start=\"2727\" data-end=\"2754\">Refund &amp; Returns Policy<\/strong> for full details.<\/p>\n<p data-start=\"2774\" data-end=\"2868\">We only accept returns that meet our return conditions and within the specified return period.<\/p>\n<hr data-start=\"2870\" data-end=\"2873\" \/>\n<h2 data-section-id=\"a25l4g\" data-start=\"2875\" data-end=\"2894\">8. User Accounts<\/h2>\n<p data-start=\"2896\" data-end=\"2961\">If you create an account on our website, you are responsible for:<\/p>\n<ul data-start=\"2963\" data-end=\"3105\">\n<li data-section-id=\"19kjya3\" data-start=\"2963\" data-end=\"3024\">Maintaining the confidentiality of your account information<\/li>\n<li data-section-id=\"1osygl6\" data-start=\"3025\" data-end=\"3060\">All activities under your account<\/li>\n<li data-section-id=\"fy7uvk\" data-start=\"3061\" data-end=\"3105\">Not sharing your login details with others<\/li>\n<\/ul>\n<p data-start=\"3107\" data-end=\"3184\">We reserve the right to suspend or terminate accounts that violate our terms.<\/p>\n<hr data-start=\"3186\" data-end=\"3189\" \/>\n<h2 data-section-id=\"1mra9nt\" data-start=\"3191\" data-end=\"3218\">9. Intellectual Property<\/h2>\n<p data-start=\"3220\" data-end=\"3278\">All content on this website, including but not limited to:<\/p>\n<ul data-start=\"3280\" data-end=\"3337\">\n<li data-section-id=\"16r62wg\" data-start=\"3280\" data-end=\"3287\">Logos<\/li>\n<li data-section-id=\"1dzb5yv\" data-start=\"3288\" data-end=\"3304\">Product images<\/li>\n<li data-section-id=\"1795oak\" data-start=\"3305\" data-end=\"3319\">Text content<\/li>\n<li data-section-id=\"1fg500n\" data-start=\"3320\" data-end=\"3337\">Design elements<\/li>\n<\/ul>\n<p data-start=\"3339\" data-end=\"3407\">is the property of <strong data-start=\"3358\" data-end=\"3371\">Vela Oman<\/strong> and is protected by copyright laws.<\/p>\n<p data-start=\"3409\" data-end=\"3484\">You may not copy, reproduce, or use any content without written permission.<\/p>\n<hr data-start=\"3486\" data-end=\"3489\" \/>\n<h2 data-section-id=\"c8nilo\" data-start=\"3491\" data-end=\"3521\">10. Limitation of Liability<\/h2>\n<p data-start=\"3523\" data-end=\"3555\">Vela Oman is not liable for any:<\/p>\n<ul data-start=\"3557\" data-end=\"3668\">\n<li data-section-id=\"1uji8ex\" data-start=\"3557\" data-end=\"3589\">Indirect or accidental damages<\/li>\n<li data-section-id=\"1jo7siy\" data-start=\"3590\" data-end=\"3615\">Loss of data or profits<\/li>\n<li data-section-id=\"zid6xj\" data-start=\"3616\" data-end=\"3668\">Issues caused by misuse of our website or products<\/li>\n<\/ul>\n<p data-start=\"3670\" data-end=\"3752\">All products are provided \u201cas is\u201d without warranties beyond those required by law.<\/p>\n<hr data-start=\"3754\" data-end=\"3757\" \/>\n<h2 data-section-id=\"11wx1h\" data-start=\"3759\" data-end=\"3786\">11. Third-Party Services<\/h2>\n<p data-start=\"3788\" data-end=\"3871\">We may use third-party services (such as payment processors or shipping companies).<\/p>\n<p data-start=\"3873\" data-end=\"3967\">We are not responsible for the content, policies, or practices of these third-party providers.<\/p>\n<hr data-start=\"3969\" data-end=\"3972\" \/>\n<h2 data-section-id=\"1shlgtq\" data-start=\"3974\" data-end=\"3988\">12. Privacy<\/h2>\n<p data-start=\"3990\" data-end=\"4068\">Your submission of personal information is governed by our <strong data-start=\"4049\" data-end=\"4067\">Privacy Policy<\/strong>.<\/p>\n<hr data-start=\"4070\" data-end=\"4073\" \/>\n<h2 data-section-id=\"vatwl0\" data-start=\"4075\" data-end=\"4095\">13. Governing Law<\/h2>\n<p data-start=\"4097\" data-end=\"4211\">These Terms &amp; Conditions are governed by and interpreted in accordance with the laws of the <strong data-start=\"4189\" data-end=\"4210\">Sultanate of Oman<\/strong>.<\/p>\n<p data-start=\"4213\" data-end=\"4279\">Any disputes shall be subject to the jurisdiction of Omani courts.<\/p>\n<hr data-start=\"4281\" data-end=\"4284\" \/>\n<h2 data-section-id=\"wni4iw\" data-start=\"4286\" data-end=\"4303\">14. Contact Us<\/h2>\n<p data-start=\"4305\" data-end=\"4381\">If you have any questions about these Terms &amp; Conditions, please contact us:<\/p>\n<p data-start=\"4383\" data-end=\"4403\">\ud83d\udce7 <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4386\" data-end=\"4403\">info@velaoman.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Last updated: May 2026 Welcome to Vela Oman. These Terms &amp; Conditions outline the rules and regulations for using our website and purchasing products from our online store. By accessing this website or placing an order, you agree to be bound by these Terms &amp; Conditions. If you do not agree, please [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":4,"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":12580,"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/12580"}],"wp:attachment":[{"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}