{"id":12511,"date":"2026-05-19T21:35:26","date_gmt":"2026-05-19T21:35:26","guid":{"rendered":"https:\/\/razziwp.com\/minimal\/?page_id=10"},"modified":"2026-05-19T22:36:49","modified_gmt":"2026-05-19T22:36:49","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/velaoman.com\/index.php\/refund_returns-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12511\" class=\"elementor elementor-12511\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c13c140 e-flex e-con-boxed e-con e-parent\" data-id=\"7c13c140\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77d2918b elementor-widget elementor-widget-text-editor\" data-id=\"77d2918b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-section-id=\"74tubb\" data-start=\"146\" data-end=\"171\">Refund &amp; Returns Policy<\/h1><p data-start=\"173\" data-end=\"197\"><em data-start=\"173\" data-end=\"197\">Last updated: May 2026<\/em><\/p><p data-start=\"199\" data-end=\"369\">At <strong data-start=\"202\" data-end=\"215\">Vela Oman<\/strong>, all purchases are considered <strong data-start=\"246\" data-end=\"260\">final sale<\/strong>. We do not offer returns, refunds, or exchanges on any products once an order has been placed and confirmed.<\/p><p data-start=\"371\" data-end=\"437\">By completing a purchase on our website, you agree to this policy.<\/p><hr data-start=\"439\" data-end=\"442\" \/><h2 data-section-id=\"1srhraa\" data-start=\"444\" data-end=\"460\">1. No Returns<\/h2><p data-start=\"462\" data-end=\"545\">We do not accept returns of any items for any reason, including but not limited to:<\/p><ul data-start=\"547\" data-end=\"670\"><li data-section-id=\"ixex3d\" data-start=\"547\" data-end=\"565\">Change of mind<\/li><li data-section-id=\"d7h4h4\" data-start=\"566\" data-end=\"587\">Wrong size or fit<\/li><li data-section-id=\"14jp7s\" data-start=\"588\" data-end=\"631\">Color differences due to screen display<\/li><li data-section-id=\"1nf2jtw\" data-start=\"632\" data-end=\"670\">Personal preference after purchase<\/li><\/ul><p data-start=\"672\" data-end=\"734\">Please review your order carefully before completing checkout.<\/p><hr data-start=\"736\" data-end=\"739\" \/><h2 data-section-id=\"1hqrpet\" data-start=\"741\" data-end=\"757\">2. No Refunds<\/h2><p data-start=\"759\" data-end=\"869\">All sales are <strong data-start=\"773\" data-end=\"782\">final<\/strong>. We do not issue refunds once an order has been placed and payment has been completed.<\/p><p data-start=\"871\" data-end=\"885\">This includes:<\/p><ul data-start=\"887\" data-end=\"958\"><li data-section-id=\"1nc59jk\" data-start=\"887\" data-end=\"907\">Full price items<\/li><li data-section-id=\"109hys\" data-start=\"908\" data-end=\"936\">Sale or discounted items<\/li><li data-section-id=\"177lu7k\" data-start=\"937\" data-end=\"958\">Promotional items<\/li><\/ul><hr data-start=\"960\" data-end=\"963\" \/><h2 data-section-id=\"1in8ut\" data-start=\"965\" data-end=\"997\">3. Damaged or Incorrect Items<\/h2><p data-start=\"999\" data-end=\"1044\">We carefully check all items before shipping.<\/p><p data-start=\"1046\" data-end=\"1079\">If you receive a product that is:<\/p><ul data-start=\"1081\" data-end=\"1142\"><li data-section-id=\"11fja15\" data-start=\"1081\" data-end=\"1112\">Damaged during delivery, or<\/li><li data-section-id=\"mk8756\" data-start=\"1113\" data-end=\"1142\">Incorrect (wrong item sent)<\/li><\/ul><p data-start=\"1144\" data-end=\"1197\">please contact us within <strong data-start=\"1169\" data-end=\"1193\">48 hours of delivery<\/strong> at:<\/p><p data-start=\"1199\" data-end=\"1219\">\ud83d\udce7 <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1202\" data-end=\"1219\">info@velaoman.com<\/a><\/p><p data-start=\"1221\" data-end=\"1236\">Please include:<\/p><ul data-start=\"1237\" data-end=\"1338\"><li data-section-id=\"skafw4\" data-start=\"1237\" data-end=\"1258\">Your order number<\/li><li data-section-id=\"5sj28v\" data-start=\"1259\" data-end=\"1301\">Clear photos of the item and packaging<\/li><li data-section-id=\"1r1ojvt\" data-start=\"1302\" data-end=\"1338\">A brief explanation of the issue<\/li><\/ul><p data-start=\"1340\" data-end=\"1418\">We will review the case and may offer a replacement if the issue is confirmed.<\/p><hr data-start=\"1420\" data-end=\"1423\" \/><h2 data-section-id=\"hp7zaq\" data-start=\"1425\" data-end=\"1464\">4. Order Confirmation Responsibility<\/h2><p data-start=\"1466\" data-end=\"1496\">Customers are responsible for:<\/p><ul data-start=\"1498\" data-end=\"1611\"><li data-section-id=\"g0itqg\" data-start=\"1498\" data-end=\"1564\">Selecting the correct size, color, and product before ordering<\/li><li data-section-id=\"qtv94s\" data-start=\"1565\" data-end=\"1611\">Reviewing all order details before payment<\/li><\/ul><p data-start=\"1613\" data-end=\"1675\">Once an order is confirmed, it cannot be changed or cancelled.<\/p><hr data-start=\"1677\" data-end=\"1680\" \/><h2 data-section-id=\"1dnjff8\" data-start=\"1682\" data-end=\"1702\">5. Shipping Costs<\/h2><p data-start=\"1704\" data-end=\"1761\">Shipping fees are non-refundable under all circumstances.<\/p><hr data-start=\"1763\" data-end=\"1766\" \/><h2 data-section-id=\"1o8g6vv\" data-start=\"1768\" data-end=\"1784\">6. Contact Us<\/h2><p data-start=\"1786\" data-end=\"1845\">If you have any questions about your order, please contact:<\/p><p data-start=\"1847\" data-end=\"1867\">\ud83d\udce7 <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1850\" data-end=\"1867\">info@velaoman.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy Last updated: May 2026 At Vela Oman, all purchases are considered final sale. We do not offer returns, refunds, or exchanges on any products once an order has been placed and confirmed. By completing a purchase on our website, you agree to this policy. 1. No Returns We do not accept [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12511","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/pages\/12511","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/comments?post=12511"}],"version-history":[{"count":7,"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/pages\/12511\/revisions"}],"predecessor-version":[{"id":12611,"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/pages\/12511\/revisions\/12611"}],"wp:attachment":[{"href":"https:\/\/velaoman.com\/index.php\/wp-json\/wp\/v2\/media?parent=12511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}